One alert queue across every customer, with one root-cause explanation per problem. Protection state and health stay separate, and restores end in evidence.
Backup in one portal, M365 in another, scanning in a third. Every morning your team reconciles three queues by hand, and the exception that matters is in whichever one nobody opened first. Your best technician spends their attention on the tooling instead of the client.
Alerts nobody can triage
One failure produces a dozen notifications across two tools, so the queue trains your team to skim.
Statuses that mean different things
Green in one portal and green in another are not the same claim, and only your senior technician knows which is which.
Restores relearned every time
Each product has its own restore flow, so the technician who does it twice a year does it slowly.
Evidence over dashboards
Signed recovery-point manifests, restore evidence exports, and destruction certificates.
Roles that mean something
Backup duty is separate from the right to read customer data. Five fixed roles, previewable before you assign them.
One restore grammar
Point picker, browse, select, destination. Learn it once for mail, files, sites, Teams and servers.
PSA ticketing built in
Create or link tickets from any alert, routed by alert type to the right board in your PSA.
Bring in a book of Microsoft tenants with one GDAP consent, and enrol machines through your RMM.
One alert list across every customer, grouped by root cause, with tickets routed to your PSA.
Send each client evidence from the same surface your team already works in.
Bring your own scenario to the walkthrough. We will run the triage and the restore, and you keep the evidence it produces. Most teams leave with a shorter morning than the one they arrived with.
Followed an old link? The security product that used to live at this address was retired. EnterProtect builds backup and disaster recovery for MSPs.
Bring your own scenario. We run the triage and the restore, and you keep the evidence.
