What we commit to
- The same rate for the same volume, for every partner.
- A locked rate holds for its whole term, and its renewal rate is in the order you sign.
- Non-payment suspends service. It never shortens existing immutability.
Per protected user or per device, storage included, with the renewal rate written down before you sign. Start an account and the rate card is already in it.
You quote a client a monthly rate. Two years later storage has grown, the renewal lands higher than the quote, and the margin you sold on is somebody else’s now. Every MSP we talk to has had this conversation, and none of them enjoyed it.
Storage that grows into the bill
Priced per gigabyte, a healthy client is an expensive one. Growth becomes a cost you did not quote.
Renewals that arrive as news
A rate that moves at renewal turns your best clients into an awkward conversation you did not schedule.
Discounts that depend on who asked
When the rate depends on the negotiation, you cannot build a price book, and neither can your competitor down the road.
Priced per protected thing
Microsoft 365 bills per protected user with storage included. BCDR bills per device. Appliances carry no license, and a secondary copy never duplicates a fee.
Everyone buys below list
The posted list gives your rebilling a defensible ceiling. Every partner buys below it at the same rate for the same volume. The price you build a price book on is the price your competitor pays.
Volume bands apply themselves
Your rate deepens at published thresholds as protected users and devices grow. Growth reprices on its own, so you never renegotiate to get bigger.
Locks are exchanges
A longer commitment buys a better rate. The locked rate holds for its whole term, and the renewal rate is written in the order you sign.
Protect yourself first
Your own MSP is an organization in your console, on internal-use licensing, excluded from what you rebill.
Start an account and the rate card is there: the bands, the renewal terms, in writing, before any commitment and without a call. Quote it once and it stays quoted.
The bands and the renewal terms, in writing, before any commitment.